Sales Leads - Multiple Stores

  • Malibu, CA
  • Santa Monica, CA
  • Corte Madera, CA
  • Fashion Island, Newport Beach, CA
  • The Point, El Segundo, CA

Job Summary:

The Sales Lead is responsible for achieving personal sales goals, displaying leadership on the sales floor, as well as properly opening and closing the store, in addition to assisting Store Management as needed with operational tasks.

Essential Duties and Responsibilities:

  • Meet or exceed the expectations based on the Retail Performance Indicator Ratings (PIRs)
  • Supervise and motivate Sales Associates to drive sales
  • Address any and all customer service issues as needed
  • Greet each and every customer and courteously answer customer questions
  • Discuss merchandise with customers and suggest items that fit into each customer's unique style
  • Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
  • Complete customer orders via phone and email including follow up on special requests and inter-store transfers
  • Maintain appearance standards of the sales floor area by keeping it stocked and organized
  • Perform point of sale transactions
  • Help when needed to replenish the sales floor or specific merchandising projects
  • Maintain personal appearance in accordance with the Company dress code
  • Follow correct procedure for opening and closing store
  • Maintain organization and neatness of cash wrap and stockroom
  • Coordinate the daily cleaning of the entire store
  • Respond to inter-company requests such as transfers and returns
  • Utilize loss prevention procedures in order to minimize shrink
  • Supervision of Sales Associate when Store Manager and/or Assistant Manager are not available


  • 1 to 2 years of previous retail experience, preferably in a soft goods apparel environment
  • High School graduate or equivalent
  • Excellent verbal and written communication skills
  • Excellent customer service and sales skills
  • Able to lead in a fast paced, team-oriented environment
  • Brief knowledge of PC applications
  • Some experience with retail POS/inventory computer systems
  • Maintain positive team morale
  • Maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines
  • Must be able to work 16-40 hours per week part-time or full-time, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
  • Regularly required to stand, walk, talk, and hear
  • Frequently required to use hand to finger, handle or feel objects, reach with hands and arms
  • Regularly required to lift and/or move up to 25 pounds
  • Visions requirements: close vision, distant vision, as well as ability to adjust and focus

Please specify which store you're applying for.