Careers

Job Opportunities

Customer Service Representative

Job Summary:

Interact with Customers, Sales Reps, Management and other Company Departments to ensure all customer inquiries, complete order processing and accurate on-time delivery is met, while maintaining company procedures on all orders within an assigned territory coverage.


Essential Duties and Responsibilities

  • Receive and confirm orders
  • Accurate and efficient Order Entry to VP, via EDI processes or manual entry
  • Style/Order updates in the VP system, providing updates to Sales
  • Access GXS Catalog and Vendor Portals for retrieval and uploads of styles, orders, shipping and invoicing applications when necessary
  • Review order audits for order entry accuracy
  • Order allocation and Pick Ticket Management to Warehouse
  • Process RA’s, Call Tags and Credits when approved, maintaining appropriate backup information
  • Obtain Credit Card Authorization from customer via email
  • Support credit, collection and IGO on any disputes relating to order processing on an assigned territory
  • Communicate customers’ requests and complaints when necessary to a final resolve
  • Support Sales Reps and Management with timely information as requested
  • Provide support to various departmental and inter-department projects as needed
  • Review vendor compliance manuals and initiate changes to management and or departments affected
  • Monitor open orders, reports and back orders within an assigned territory
  • Prepare all custom paperwork for international shipments
  • Responsible for daily invoicing and posting on all shipments within an assigned territory
  • Verify Invoice paperwork and maintain customer files
  • Act as back up coverage to the team when necessary
  • Any special projects or duties as assigned

Qualifications:

  • Bachelor Degree or Minimum 5 year experience, preferably within the Apparel/Manufacturing industry
  • Data entry with accuracy, EDI Knowledge, Vantage Point a Plus
  • Proficiency in Word, Excel, Adobe and Outlook
  • Responsible, Detailed, Organized and Motivated Team Player
  • Time Management -Utilize the available time to organize and complete work within a given deadline
  • Problem solving - Find a solution for or to deal proactively with work-related problems
  • Working Under Pressure-Must work well under pressure, meet multiple and sometimes competing deadlines
  • Communication, Oral - Communicate effectively and respectfully with others
  • Communication, Written- ability to communicate in writing clearly and concisely
  • Customer Oriented - Ability to take care of the customer’s needs while following company procedure
  • Must demonstrate cooperative behavior with colleagues and supervisors at all times

Accounts Payable Coordinator

Job Summary:

This position is responsible for all of the company’s accounts payable and vendor statement reconciliations.


Essential Duties and Responsibilities

  • Vendor invoice coding
  • Create timely check disbursements for vendors
  • Create debit and credit memos for vendors
  • Cut expense report checks for employees every Friday
  • Maintain vendor information in Vantage Point
  • Maintain vendor and independent contractor W-9, garment registration files
  • Prepare weekly check run
  • Reconcile and process monthly credit card statements
  • Maintain paid files
  • Call vendors to resolve billing discrepancies when needed
  • Make sure all invoices are signed off by appropriate department manager
  • Other related duties as required.

Qualifications:

  • Minimum 3-5 years accounting experience, with 1-2 years in the Apparel industry to include COG’s and WIP’s.
  • Excellent oral and written communication skills-able to interact with all levels of management
  • Proficiency in Word, Excel and Outlook. Knowledge of Vantage Point a plus.
  • Ability to handle multi-faceted projects with strong follow through
  • Commitment to quality, motivated self-starter and takes ownership of work
  • Work Hours: Monday – Friday 8:30 AM – 5:30 PM

Designer Intern

Job Summary:

The Design Intern will provide support to the Design Department. There will be a variety of different responsibilities most of which will require an extremely high level of attention to detail.


Essential Duties and Responsibilities:

  • Organize and pull samples from archive/production
  • Create concept and inspiration boards
  • Create Illustrator CAD sketches
  • Maintain trim/fabric library and create new trim/fabric cards
  • Preparation for Design meetings
  • Choosing pantone colors for collateral
  • Maintain racks in the design conference room
  • Organize all line sheets
  • Pick out lab dips to match colors for season
  • Create sample color cards
  • File Design sheets for the season
  • Assist with sourcing trims
  • Organize sample room and design conference room
  • Pull blanks / damages from production department for novelty use
  • Scan images and make photocopies for look books and line sheets
  • Fill out fabric testing forms
  • Run department errands and other duties as assigned

Qualifications:

  • Currently pursuing a degree in Design
  • Excellent organizational skills with attention to detail
  • Must be able to work well under tight deadlines in a fast paced environment
  • Positive, cheerful, team-oriented attitude
  • Proficient in Microsoft Word, Excel and Illustrator
  • Flexible schedule
  • Must have own transportation to conduct job related errands and pick ups

Required Skills

  • Proficiency in Adobe Creative Suite, Photoshop, Illustrator, and InDesign
  • Retouching and recoloring a must
  • HTML coding is a plus

Sales Leads - Multiple Stores

  • Malibu, CA
  • Santa Monica, CA
  • Corte Madera, CA
  • Fashion Island, Newport Beach, CA
  • Ponce City Market, Atlanta, GA
  • The Point, El Segundo, CA
  • Broadway Plaza, Walnut Creek, CA
  • Fashion Square, Scottsdale, AZ

Job Summary:

The Sales Lead is responsible for achieving personal sales goals, displaying leadership on the sales floor, as well as properly opening and closing the store, in addition to assisting Store Management as needed with operational tasks.


Essential Duties and Responsibilities:

  • Meet or exceed the expectations based on the Retail Performance Indicator Ratings (PIRs)
  • Supervise and motivate Sales Associates to drive sales
  • Address any and all customer service issues as needed
  • Greet each and every customer and courteously answer customer questions
  • Discuss merchandise with customers and suggest items that fit into each customer's unique style
  • Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
  • Complete customer orders via phone and email including follow up on special requests and inter-store transfers
  • Maintain appearance standards of the sales floor area by keeping it stocked and organized
  • Perform point of sale transactions
  • Help when needed to replenish the sales floor or specific merchandising projects
  • Maintain personal appearance in accordance with the Company dress code
  • Follow correct procedure for opening and closing store
  • Maintain organization and neatness of cash wrap and stockroom
  • Coordinate the daily cleaning of the entire store
  • Respond to inter-company requests such as transfers and returns
  • Utilize loss prevention procedures in order to minimize shrink
  • Supervision of Sales Associate when Store Manager and/or Assistant Manager are not available

Qualifications:

  • 1 to 2 years of previous retail experience, preferably in a soft goods apparel environment
  • High School graduate or equivalent
  • Excellent verbal and written communication skills
  • Excellent customer service and sales skills
  • Able to lead in a fast paced, team-oriented environment
  • Brief knowledge of PC applications
  • Some experience with retail POS/inventory computer systems
  • Maintain positive team morale
  • Maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines
  • Must be able to work 16-40 hours per week part-time or full-time, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
  • Regularly required to stand, walk, talk, and hear
  • Frequently required to use hand to finger, handle or feel objects, reach with hands and arms
  • Regularly required to lift and/or move up to 25 pounds
  • Visions requirements: close vision, distant vision, as well as ability to adjust and focus

Please specify which store you're applying for.

Internships

Advertising Intern (School Credit Only)

Job Summary:

Michael Stars is looking for a school credit intern to join their Advertising Department. Students will have the opportunity to gain hands-on experience in assisting with advertising, photo shoots, and photo shoots post production.

Essential Duties and Responsibilities:

Advertising

  • Maintains magazine library
  • Tag all ads in publications
  • Pull inspiration tears from all magazines
  • Update/maintain advertising contacts

Photo Shoots

  • Seasonal trend research/reporting
  • Assist Advertising Coordinator with reports and presentations
  • Assists with pulling photo shoot samples
  • Assists with photo shoot planning: model castings, and liaison to shoot producer

Photo Shoots Post-Production

  • Coordinate delivery of hard drive to corporate
  • Create seasonal binder, print out contact sheets and distribute images to specified departments

Qualifications:

  • Currently pursuing degree in relevant field
  • Excellent organizational skills with attention to detail
  • Absolutely must love fashion – prior internships in beauty or fashion are a plus
  • Strong verbal and written communications skills
  • Proficiency in Outlook as well as Microsoft Word, Excel and PowerPoint
  • Must receive school credit for internship

PR & Marketing Interns

Job Summary:

Assist the PR & Marketing department on all public relations, marketing, events and social media initiatives.

Essential Duties and Responsibilities:

  • Assist in sample request fulfillment including shipping and facilitating sample returns
  • Assist with gifting fulfillment for celebrities, tastemakers and influencers
  • Monitor press clippings and update databases
  • Support department with planning and execution of events including attending events as necessary
  • Conduct competitive research as it relates to marketing and social media
  • Assist with in-house social media photo shoots
  • Assist with preparation and fulfillment of charitable donations
  • Assist with wholesale marketing requests, fulfillment and shipments
  • Overall support of the Public Relations & Marketing department

Qualifications:

  • Currently pursuing degree in relevant field
  • Must be available for 2-3 full days a week
  • Excellent organizational skills with attention to detail
  • Absolutely must love fashion – prior internships in beauty or fashion are a plus
  • Strong verbal and written communications skills
  • Positive, cheerful, team-oriented attitude
  • Proficiency in Outlook as well as Microsoft Word, Excel and PowerPoint
  • Knowledge of social media outlets including Instagram, Facebook, Twitter, Pinterest, Google+, Tumblr
  • Must have a desire in work in fashion public relations and/or marketing
  • Knowledge of Word Press and Photoshop a plus>