Privacy Policy

Michael Stars understands that you are aware of and care about your personal privacy. This Privacy Notice describes various ways Michael Stars collects and uses your personal data and your privacy rights. We recognize that information privacy is an ongoing responsibility in a changing landscape. As requirements change or as we undertake new personal data practices, this Privacy Notice be updated from time to time.

 

How Michael Stars Collects, Uses and Processes Personal Information

 

The Michael Stars online store is operated by a third party service provider (the “starService Provider”). When you access the Site’s Shop, Tees or LookBook links, you are taken from the Site to the Michael Stars online store housed on the starService Provider’s website. Your search activity and other information resulting from your activity is collected by the starService Provider and shared with Michael Stars. The starService Provider is contractually obligated by Michael Stars to secure and protect information received resulting from your browsing and/or purchase activities. It is also contractually obligated not to share your information with anyone other than Michael Stars. The starService Provider may retain information you disclose in connection with any merchandise purchase for a reasonable period of time so as to process your purchase, assist you with any customer service issues, to process any merchandise returns and for a reasonable time period thereafter.

 

In addition to that described above, Michael Stars and its service providers, including the starService Provider, collect information about its website visitors and customers in several ways and through different parts of the michaelstars.com website (the “Site”). As with most commercial websites, Michael Stars needs to understand how customers and potential customers use the Site so as to better provide more relevant products and services, communicate value and appropriately staff customer support, necessitating that the Site collect certain information automatically and store it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of the Site, including a history of the pages you view. Michael Stars uses this information to help design the Site to better suit your needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

 

More personal information may be collected when you place an order, take a survey, abandon a shopping cart or enter a contest or promotion sponsored by Michael Stars and/or its partners. Your personal information may also be collected if you as a question or report a problem with the Site and a recording of that session or correspondence may be retained. Michael Stars does not knowingly attempt to solicit or receive information from children.

 

When and How Michael Stars Shares Information With Others

 

Information about your purchases and returns are maintained with your profile and/or purchase account. The personal information Michael Stars collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. Michael Stars does engage third party service providers to assist in the purchase process, provide customer assistance and Site support. In addition, on occasion, Michael Stars engages third parties to send information to you, such as suggestions as to other products you might like based on those you purchased or viewed on the Site, notify you of upcoming promotions or events etc. Michael Stars does not sell personal information to anyone and only shares it with third parties who are facilitating delivery to services to Michael Stars.

 

Transferring Personal Data from the EU to the US

Michael Stars is headquartered in the United States; information we collect from you will be processed in the United States. By using the Site you acknowledge and consent to the processing of your data in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 41 of the GDPR. Therefore Michael Stars  collects and transfers your personal data to the U.S. only with your consent to enable you to create an account profile, complete a purchase or return or to fulfill a compelling legitimate interest in a manner that does not outweigh your rights and freedoms. Michael Stars endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Michael Stars and the practices described in this Privacy Statement.

 

Data Security, Storage and Retention

To help protect the privacy of data and personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.

 

Your personal data is stored in the United States by Michael Stars on its servers and on the servers of the cloud-based database management services Michael Stars engages. Michael Stars retains data for the duration of your relationship with Michael Stars and for a period of time thereafter to allow you to recover accounts deleted in error or renewed, to analyze the data for Michael Stars’ operations and for historical and archiving purposes. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact customerservice@michaelstars.com

 

Information Specific to California Residents

 

Your Rights Under the California Consumer Privacy Act

If you are a California resident, the information below also applies to you. Certain terms used in this section have the meanings given to them in the California Consumer Privacy Act of 2018 (“CCPA”). Pursuant to the CCPA, you have the right to request that we disclose to you:

  • the categories of personal information we use or have collected about you and/or disclosed for a business purpose during the previous 12 months,
  • the categories of sources from which the personal information is collected during the previous 12 months,
  • the commercial or business purpose for collecting the information during the previous 12 months,
  • the categories of third parties with whom we share/disclose your personal information, and
  • the specific pieces of your personal information we have collected during the previous 12 months.

Upon verification of your request, Michael Stars will deliver the requested information to you either by mail or electronically, free of charge.

 

Michael Stars does not sell your personal information. However, you (or your authorized agent) have the right to request that we not sell your personal information to third parties, that we opt you out of sale of your personal information and/or that we delete any personal information we have collected from you. If you do not want your personal information sold, you may opt out by clicking on this Do Not Sell My Personal Information link of the same link located on the Site’s homepage. We will honor your opt-out request for at least 12  months before requesting that you authorize sale of your personal information. We may retain information necessary to complete a transaction you have requested, provide a requested product or service or for a reasonable period of time thereafter, for example, to have information necessary to process a return, detect or protect against a security incident or illegal activity, or otherwise as permitted by the CCPA or other laws or regulations.

 

Non-Discrimination

Michael Stars will not discriminate against you because you exercise your rights. For example, Michael Stars will not deny you goods or services or charge you a different price or rate for goods or services if you make an access, deletion, or do not sell request.

 

Process Used to Verify an Access and/or Deletion Request

To enable us to verify your request for information, please provide your first and last name, address, email, and telephone number. Michael Stars will use this information to search our systems and determine if we have information about you. If we are able to locate information about you, we will fulfill your Access and/or your Deletion request. If we are not able to match all 4 pieces of information you submit, we may provide you with a report that includes the categories of personal information we collect, use, disclose, and sell.

  • If you have a Michael Stars.com account, your Access report will be placed in your account once it is ready. You will need to sign into your account to view your report.
  • If you do not have a Michael Stars.com account, you will receive two emails when your Access report is ready. These emails will be sent to the email address you provided at the time you submitted your request. One email will contain a link to your report and a second email will contain a password needed to access the report.

If you are making the request as an authorized agent, you must provide your first and last name, address, email, and telephone number as well as the name, address, email and phone number of the individual on whose behalf you are making a request. Michael Stars will use the individual’s information to search its systems and determine if we have information about the individual. If we are able to locate information, we will fulfill the access and/or deletion request. As an authorized agent you will receive an email confirming that we have received the request along with a second email asking you to fill out a certification form confirming your information and certifying you have the right to make this request on behalf of the individual. Once the report is ready, it will be sent to the email or physical address you have given us, depending on the delivery method you choose.

 

How to Submit a Verifiable Request (Requests can be made no more than twice in a 12-month period.)

You can submit a request using the methods listed below

  • Access Requests: Contact Michael Stars Customer Service at 888.888.1497 or click this link.
  • Deletion Requests: Contact Michael Stars Customer Service at 888.888.1497or click this link.
  • Do Not Sell My Info Requests: Click this Do Not Sell My Personal Information link.

 

California Shine the Light

If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to Michael Stars, Inc. Attn: California Shine the Light Inquiry, [insert address]. Please allow 30 days for a response.

 

If you are a California resident under 18 years old and a registered user, you can request that we remove content or information that you have posted to our Site or other online services. Note that fulfilment of the request may not ensure complete or comprehensive removal (e.g., if the content or information has been reposted by another user). To request removal of content or information, please call Customer Service at 888.888.1497.

 

How Do You Contact Michael Stars?

 

Mail:

Michael Stars, Inc.

12955 Chadron Avenue

Hawthorne, CA 90250

Attn: eCommerce Customer Service

 

Telephone:

888.888.1497